If you receive an Invalid PPS you have only completed the Step 1 of the registration process and are now “in limbo” between Step 1 and Step 2 of the registration process.
You may have started the registration process after a previous pay period and only completed the first step of the registration process. and there is a registration email somewhere in your inbox (or SPAM / JUNK folder).
Solution --> To complete Step 2, on a desktop computer, search your email folders for "iPayslips@jefferson.ie”. If it is in Junk Email, you will need to whitelist it or mark it as "Not Junk" to receive future emails.
If you still cannot find it and are using a company email:
--> firstly contact your payroll person at your company to ensure they gave Jefferson the correct email
--> If your email is incorrect, they will need to update Jefferson with the correct one which will update the system on the next payslip upload
--> if your email is correct, then contact your company IT Dept to see if iPayslip emails are getting blocked by your company (they will need to white list emails from iPayslips@jefferson.ie). They can contact us directly to run some testing on this.
If you are using web mail, e.g., Gmail, Yahoo, Hotmail/Outlook.com, iCloud, etc.,
Also see:
PPS not recognised / does not exist
Can't login? Here is what to do...