Q. I am using a non-company email address and I am not receiving emails?

If you are using a web mail (webmail) email address and have not received your temporary password, or are having trouble receiving emails from iPayslips, they may be going into your spam / junk folders.

Please do the following:

1. Run a “search” on your email folders for an email from [e-mail] and it should be found.
2. Mark it as NOT spam / junk to prevent future emails going to your spam / junk email folders.

Also see:

> No email received?