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Email address wrong?

The email address you see during registration is the one that has been provided to us by your employer and is the one we have on the payroll system.  

If the email looks incorrect you will need to ask your HR Dept to send your change email request to us directly for security reasons. 

The email needs to be updated via the payroll contact, not via this support channel.

We provide a full set of copy payslips to your company HR Dept or Payroll Contact there so they can print off / email you a copy in the meantime.

Also see:

> No email received

> Cannot find registration email / temporary password